How to Claim a Facebook Page and take Ownership?


Unmanaged Facebook pages give trouble to business owners. Are you among them? Do you know how to claim a Facebook page and take ownership if the page is created by someone else?

Facebook is a social media networking website that has billions of people. No doubt, now Facebook is definitely a good place for making business pages and popularizing. Millions of people have many things to share, and you can even find duplicate Facebook pages of your business or brand.

Your customers can come across these unmanaged Facebook pages of your business while searching for the original one. Notice that the page for what people have marked location is made when they checked in for that location.

You can merge and even claim a duplicate Facebook page after you create an official Facebook business page. It makes sure your customers are still with you. Don’t worry, and you will also be able to merge existing likes and check-ins in a single place.

How to claim a Facebook page?

How do duplicate Facebook pages populate?

The question is how someone can create a duplicate Facebook page of a business when they are not the business owners! In that case, you need to know how to claim Facebook page ownership if it belongs to your business name.

You can create a Facebook page for a particular business, brand, or service even when you do not own it. That’s where the problems arise. But this is valid for many reasons.

Despite the fact Facebook is a network of billions of people, there are still many places where a particular page is not yet made. Therefore, whenever a Facebook user checks in to a particular place for which the Facebook page does not exist, a page is automatically being created for that.

Sample duplicate Facebook pages

This is why anyone who does not even on the place can create a Facebook page, and that place may be anyone like offices, sports halls, pubs, restaurants, and many more.

However, Facebook has definitely offered a good solution to this problem- “how to claim a Facebook page that someone else has created.” As soon as you find such an unmanaged Facebook page, you can immediately report it without any hectic procedure. But the condition is, you should be the original person who owns it.

In the upcoming section, our focus is on how to claim a Facebook business page.

Why You Should Claim Duplicate Facebook Business Pages?

Unmanaged or duplicated Facebook pages confuse your audience. Some of them think you are not updating the page or shut down your business. There, claiming a Facebook page has two major benefits:

1. Your audience will always visit the official business page after merging duplicate Facebook pages with the official one.

2. The followers, likes, check-ins, and reviews of the duplicate page will be merged to your verified Facebook business page.

3. Your brand will become more visible on Facebook and the right audience will reach the right page.

How to claim a Facebook page created by someone else?

I know you are eager to know how to claim Facebook page ownership to merge Facebook business pages to the verified ones.

How do I claim a Facebook page that already exists for my business?

If you find an unmanaged Facebook page for your business, then you can follow the steps given below to claim to be the original owner:

Go to the unmanaged Facebook page for your business and find the “Is this your business?” link on the top-right menu. See the screenshot given below.

Is this your business? Facebook option

After this, you will be told to continue with a few steps to claim that Facebook page. Carefully follow the screen instructions.

Is this your business not showing on Facebook? Try to figure it out. This option may not available in some countries. You can revert to the old Facebook interface to get the “Is this your business” option. Otherwise, You need to take the final step towards your intellectual property.

You need to add and verify basic information about your business, like the website, phone number, email, or address.

Methods to claim a Facebook page

You can merge duplicate Facebook pages into a Verified page. If you do not have an official page, then claim and verify a Facebook page with a phone call or documents.

You can claim an unmanaged Facebook page for your business to gain admin privileges. After successful verification, other people cannot be able to claim this Facebook page without your permission.

1. Verify by phone

You can use a business phone number to verify the ownership of a Facebook page.

Verify by phone Facebook page


2. Verify by documents

Another available option is documentation. If you want, you can verify your connection with the business by mentioning the business email id and by uploading the required documents.

Claim a Facebook page with documents

Important: You are supposed to upload the scanned copy of your business’s original document to confirm the business name and address. It can be any document such as business tax file, business license, phone bill, electricity bill, etc. Once you are done with this process, click on the button which says submit.

3. Verify by email

You can verify through email is another option. This option may not be available in your country.

The email you are supposed to select should be a business email address associated with the business domain name — an official email address used to do business communications, e.g., [email protected]

Facebook page claim confirm email Facebook received claim request

Note that Facebook does not accept email addresses created with Gmail or Yahoo for this purpose. You must use your business email address to claim a Facebook page of your business.

So that’s it, now you’re an admin of the claimed Facebook business page and can manage it or can hire social media manager to do so. Please note that it may take a week for the official team to claim your request for the Facebook page and respond accordingly. Once Facebook accepts your request, no other person will be able to handle your page. He will not be able to manage a page without prior permission from you.

How to merge Facebook pages?

You already have claimed duplicate Facebook business pages. Now it’s time to merge Facebook business pages with the verified ones. The page likes and followers will be merged, so you get new likes and followers to your official Facebook business page.

Request to merge Facebook page

You can merge Facebook pages if they are related to a similar thing and have similar names. Also, the address mentioned in all these Facebook pages should be similar to each other to ensure that all these pages are of the same business association.

You cannot merge Facebook pages that do not have a single name element common in them. If you don’t know how to combine Facebook pages,

Read our step-by-step guide to merge Facebook pages.

Merging two Facebook pages is not a difficult task.

You can lookout for more information on the official Facebook website as there is a detailed description of merging two or more Facebook pages.

I am not able to claim a duplicate Facebook page. What to do?

In case if you are not able to claim it, then follow the below-listed steps to report the same to Facebook.

Facebook: Give feedback or report this page

Click on “Pretends to be another business.”

Facebook: Give feedback on this page pretend to be another business

Select that real business that this page pretends to be.

Facebook: Pretends to be another business

Now Facebook will get to know about this, and they will do something.

Facebook: thanks for letting us know

How to claim a managed Facebook page?

Most people don’t know how to request ownership of a Facebook page. You may need to contact the existing page owner. You may search for who’s the owner of that page, and send a request message to handover the page to you. If the Facebook page has a message option then also use it. Last, you may contact with Facebook page team if the page acquisition is really important to your business. You may also claim intellectual property to get that page.

How to find out who owns a Facebook page?

You may check the posts and comments on the page to find out who owns a Facebook page that you wish to acquire. You have a fair chance to get the name of the owner in the Page transparency section.

How to Report Duplicate Facebook Page?

You can also report a duplicate Facebook page using the report duplicates of this place option. Which allows adding a duplicate place’s page URL. It may be helpful in claiming a Facebook page fast.

1. Open the Official Facebook business page.

2. Click on the indicated three dots […].

3. Click on the Suggest Edits, when the drop-down pop-up.

Report duplicated Facebook page

4. Look for Report Duplicates of This Place on the nag screen.

5. Enter duplicated URL of the particular Facebook page.

Report duplicate Facebook page save

Read everything carefully before making any report.

Support & Help from Facebook

Handling and merging Facebook pages while being the admin can be a literally hectic task. You may have several queries and questions while operating these pages. Therefore for such problems, Facebook has a support team that offers a chat facility. You can find the chat option easily in the settings. You can share your problem with the experts, and they will help you to solve your problems.

As there are millions of Facebook users and maybe millions of Facebook pages, the support group may take a little while to respond to your queries, but patience is the key here. Facebook recently removed their chat support for some countries, so from now, one should depend on their support by reporting the issues and concerns.

How’s our guide on how to claim a Facebook page and after claiming how to merge Facebook pages, likes, and check-ins. Do not forget to share your thoughts in the comment section.

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A digital marketing scholar by choice and tech-savvy by habit. A NIFT Alumni who's consulting and nurturing many fastest growing businesses and blogs.


  1. A very informative article that you have shared with us about claiming a Facebook business page. I am really thankful to you for this. These all tips are really important for our business. I bookmarked your website and will keep visiting for more information. Thanks!

  2. This doesn’t work. It’s outdated. The screenshots aren’t what Facebook is right now.

    You can’t claim an unmanaged page.

    • Also, there is no chat. And those ‘reports’ are useless. I received hundreds of automatic robot-answers. They only provide you with links with info that doesn’t help.

  3. Here is my situation. I manage several business pages with my personal FB account. My personal account got hacked. I have not been able to get it back. So I created a new personal account. Now I want to gain access back to my business pages. How do I do this? These are not unclaimed pages I am trying to take over. These are pages that are managed by a personal account I cannot access.

    • First, you need to claim your Facebook account using ID verification, and then you can get back your business page. You may need to send a mail (not email) to Facebook and get back your FB account.

  4. Hi, I have my music/band page from an old Facebook account that is still active, and I want to keep managing it, but because I’m not logged in to my old account, I can’t manage it. What should I do?

  5. My personal account was hacked, and once lost admin status. There is a moderator but no other admins. Facebook has refused to reinstate me.
    If I set up a second page, I won’t claim it as a duplicate using this method as I’m not the current admin of my original page. Any advice as to how to proceed?

  6. Hi – We have an FB business page and need to know who the Page Owner is in order to approve Partner Requests. We’ve submitted messages, but nobody within the organization has received them. We’ve even contacted former page admins no longer with the company. How can we find out who the Page Owner is so that we can move forward? Thanks!

  7. A former employee is the owner of our company page and won’t relinquish it. The owner of the company and one other person are both Admins. How do we take ownership of the page without this former employee? All FB help and links don’t go anywhere that will help.

  8. Hi, I am DM so, I manage a business page on an admin role, but the owner of our page is another. But this person didn’t use Facebook, and we are in a bad situation. How can we claim this business manager page? Can we change the page owner if he didn’t use Facebook? We have all official docs for claiming business Facebook page

    I can send a screenshot.

    Could you give me some advice?

  9. Good afternoon,
    I lost my business page.
    How can I claim it back?
    Can I verify by calling the business?


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