How to Unlock My Snapchat Account – Temporarily Locked or Hacked

Has your Snapchat temporarily locked? Stop crying and complaining. Keep reading this article before trying to unlock Snapchat and get back your locked Snapchat account. Before taking any step, you know why your Snapchat is locked. Read this article carefully, do not skip anything. Otherwise, your Snapchat account may be permanently locked.

Has your Snapchat account locked? Didn’t find anyone who could be your helping hand? Then you searched how to unlock Snapchat and explored my article.

The Snapchat app displays an error nag, “Oh no! Your account has been temporarily locked. For details on why this might’ve happened, visit

Are you trying to open the mentioned website and have no luck? Snapchat has not fixed the redirect bug yet. 

Instead, you try this URL –

How to unlock my Snapchat account

Generally, nobody violates the rules of a social media platform, but you can make mistakes unintentionally. Unfortunately, therefore, the platform’s algorithm might get your Snapchat account locked for some reason.

I have prepared this guide to unlock your Snapchat account. Follow this mentor to fix a locked Snapchat account. 

This article covers everything essential to resolve the issue: 

Reasons: Why is my Snapchat account locked?

Solutions: How to unlock my Snapchat account?

After reading our article, you’ll also learn to use Snapchat safely and never be locked up again.

Why is My Snapchat Locked?

Are you eagerly wanting to know, “why did my Snapchat get locked?” Then there are some valid reasons that cause locked Snapchat.

You might not find the right reason “why my Snapchat is locked,” so before starting the account recovery, understand every possible reason.

Snapchat locked message

Third-party or unauthorized apps

Some people access their Snapchat accounts through third-party apps for social media promotion. At the same time, others use unauthorized third-party apps (e.g., Snapchat++, Sneakboo, Snap Crack, etc.) to get unofficial features. 

Snapchat does not recommend using third-party unauthorized and unverified apps and plugins. It’s against their term of service. 

Those who did accept these terms often see the “We are sorry, we were unable to process your request. Please try again in a few minutes.” message when logging in to their Snapchat account. 

Snapchat algorithms catch users who use their account through a third-party app or tweak, and they receive a direct message from Team Snapchat and see the alert notification.

Remember, those whose accounts got blocked by Team Snapchat they can’t read and reply to this message.

Spamming and abuse

Nasty users try to spam or abuse the platform. They don’t adhere to Snapchat community guidelines. As a result, their Snapchat accounts can be temporarily locked, in the worst case, permanently locked.

It happens when they post mature content, send spam messages, or abuse Snapchat in other ways.

Suspicious activities

Third-party Snapchat bots can quickly add people and send them automated messages. So, people use them to save their time and effort. 

This type of action performed on your Snapchat account is suspicious activity. As a result, Snapchat can place restrictions on this aggressive marketing. 

Therefore, your Snapchat account can be locked temporarily for performing such actions through bots. 

Unusual login attempt or unknown location 

Like other social media platforms, Snapchat also logs your device and location for your account’s security. Therefore, when users try to log in from an unknown device or location, their Snapchat account can be temporarily locked for 24 hours.

Similarly, you can’t access the same Snapchat account from a banned device.

It might sound a bit odd, but when someone tries to hack your Snapchat account from an unknown device and new location, you both won’t be able to access your account due to the locking period. 

Didn’t you verify your email? Then this can be the case with you.

How to Avoid Getting Locked Out of Snapchat Again

Keep patience. We are very close to knowing how to unlock your Snapchat, but before proceeding further, learn how to prevent Snapchat lock.

Do phone number and email verification

A genuine person never hesitates to verify his phone number and email. Snapchat algorithms rarely lock verified profiles for suspicious activities.

Mostly unverified Snapchat accounts are caught red-handed in suspicious activities, spam, and abuse. Thus, email and phone verification become essential for users to prevent being temporarily locked. 

Don’t use third-party apps and tweaks

Snapchat has already warned third-party apps can be the reason for a locked Snapchat account. So instantly revoke access to third-party apps and tweaks to prevent the future ban.

Unauthorized third-party apps that don’t adhere to Snapchat’s terms of service ask you to enter your username, phone number, email address, and password. Entering your Snapchat login credentials to these apps can harm your account safety and your privacy on the internet.

We recommend you use the official app and its plugins to prevent Snapchat hacking and account locking.

Adhere to Snapchat terms and community guidelines

Maturely access your Snapchat account. Never add quickly too many people and send tons of messages to them. This kind of behavior voids the Snapchat community guidelines.

Snapchat catches unusual activities very quickly. First, they can temporarily ban you. If you repeat the same mistake, then they will ban you forever. 

Your appeal won’t suffice to reinstate your locked Snapchat account in this situation.

Use a strong alphanumeric password

Never pick easy to guess password. These are mostly dictionary words. Instead, always create a more secure alphanumeric password. 

A website like LastPass or your Google Chrome browser can help you generate a strong password.

Instead of short passwords, alphanumeric passphrases are pretty secure.

How to Unlock My Snapchat Account 

Often people ask me, “my Snapchat account is locked, and how to unlock my Snapchat account.” Do you have the same queries? Then, you are at the right place. 

Before attempting to unlock your Snapchat account, please take the steps described above. Else, your status from temporarily locked will be changed to permanently locked, and recovering your account will be almost impossible.

The following steps are almost the same on your iPhone & Android phones. Alternatively, you can use your web browser because you might be reading our blog on your desktop or laptop.

We highly recommend you visit Snapchat’s Official page about “My account is locked” and read everything carefully to unlock your Snapchat account. Then, after understanding Snapchat’s terms of service and community guidelines, click the link “unlock your account,” use your login credentials to proceed further, and finally click the “Unlock” button.

The following pictorial guide is ready to guide you. 

Read the Snapchat Support page carefully

Click the following link, visit the Snapchat support page, and read it carefully before proceeding further.


Unlock your Snapchat account

Open the following link to unlock your Snapchat account.


Log in to Snapchat

After reaching the login page, enter your username or email and password to start unlocking your Snapchat account. Don’t forget to validate the captcha.

Snapchat unlock steps one

Tap the Unlock button

Navigate to unlock button given in the menu and tap (click) it.

Snapchat unlock account

As you tap the Unlock button, you unlock the Snapchat account and see the Success message “We have unlocked your account username; thank you for your patience.”

Snapchat unlocked

Now, you can log in to use the account—no restriction on uploading snaps and adding friends.

If you fail to unlock the Snapchat account, try again after 24 hours, and repeat all steps. Still no success, better contact Snapchat support.

How to Unlock My Snapchat Account That Has Been Hacked?

Somebody else accessed your Snapchat account, your login credentials are not working, and a password reset seems impossible. In this case, instantly contact Snapchat support and tell them about your account compromise. 

Contact Snapchat Support

Once you lose access to your Snapchat account or have locked Snapchat, quickly contact Snapchat Support. The following “unlock Snapchat account hack” might work for you. 

Open the Snapchat Support page –

Snapchat support unlock

Report the compromised or hacked account 

After you notice your Snapchat account has been compromised or hacked. So, instantly inform Snapchat support.

You can choose from these two options – 

  1. I think my account was compromised
  2. I can’t access my account

If you chose the first option, “I think my account was compromised,” click that radio button.

Snapchat compromised

Alternatively, choose the second option, “I can’t access my account,” and under that option, choose “I think my account was hacked.”

Snapchat hacked

Next, you have to fill out the following form.  

Snapchat support

Enter your username, email, registered mobile number, and complaint message.

After tapping the Send button, the following message comes up. 

Snapchat support message


An outdated article can’t help you unlock your Snapchat account. So we gave you the latest solution to fix the Snapchat account locked. 

If Snapchat temporarily locked an account, read our article to unlock the Snapchat account anytime.

Locked Snapchat is a worse situation. Better you follow community guidelines and never void terms of service.

We have written solutions to problems like Snapchat hacking, and Snapchat keeps crashing. So don’t forget to read them.

Unlock Snapchat Account FAQs

Why did my Snapchat get locked?

Your Snapchat got locked for many reasons –

  • Somebody hacked or tried to hack your account.
  • You posted inappropriate content.
  • You tried to spam or abuse the platform.
  • Your account got accessed from a new location or device.
  • You added too many friends and sent them mass messages.
  • You used unauthorized apps and tweaks.
  • You’re using Snapchat on a banned device.
  • You automate a Snapchat bot.
  • The Snapchat app has bugs or technical errors.

How do I unlock my Snapchat account?

You can only unlock your Snapchat account after deleting unauthorized third-party apps and bots. After that, request to unlock your account

Why does my Snapchat keep getting locked again and again?

You intentionally or unintentionally are not following the community guidelines and terms of service.

  • Quickly add too many people.
  • Send mass messages to them.
  • Spam or abuse the platform.
  • Use Snapchat bots to automate your account.
  • Use unauthorized third-party apps & tweaks.

How to unlock your Snapchat because of age?

Any teenager can signup for Snapchat. Age may be another reason why your Snapchat is locked. So make sure you are 13+ before you sign up for Snapchat and use it. If you are under 13 years, they won’t unlock your account. Advise you to make a new Snapchat account under the supervision of your parents or guardians.

How to unlock a permanently locked Snapchat account?

Snapchat clearly stated it’s impossible to reinstate a permanently locked Snapchat account. You already know why Snapchat permanently locked your account. They don’t accept appeals after your Snapchat account got permanently locked.

You have to create a new Snapchat account to start a new beginning.

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