How To Cancel Chegg Subscription?

Since the ChatGPT, Copilot, and Gemini have arrived, Chegg has seen a steep drop in its user base. Students can copy and paste their questions to these tools, solving the question in seconds. Thus, many students are canceling their Chegg Subscription. If you have also been using free Chegg alternatives (or for any other reason) and are thinking of canceling your Chegg Subscription using your web browser or app, this article is for you.

Chegg is a popular learning platform among college students. Using it, they can get answers to their queries by uploading the questions in a photo or text format. Further, Chegg is helping students with project work, homework, access to digital and physical textbooks, etc., to succeed in their academic journey.

But since Chegg was launched, many cheaper Chegg alternatives have popped up, like Brainly, Quizlet, and Quora, where you can get help with your studies. Further, the advent of free AI tools has changed the game. Now, students don’t need to wait for hours or days to get their assignment questions or queries solved. It is just a few clicks away.

Thus, learn how to cancel a Chegg subscription at any time across all devices. Alternatively, you can pause your Chegg subscription to stop recurring payments if you don’t want to cancel it. You won’t be charged, but your subscription price is locked in pause duration.

How to cancel Chegg subscription

Reasons Why People Unsubscribe Chegg

There can be many reasons why some users may unsubscribe from Chegg. Here are a few of them.

  • The student may have purchased a Chegg study subscription and is unhappy with services.
  • Users have other alternatives like, ChatGPT, etc.
  • The user has graduated from college and no longer needs it.
  • The user may not like online tutoring and may want to take the help of an offline tutor.
  • The Chegg services may be expensive for some students.

Since we have seen the different reasons people may consider canceling a Chegg subscription, let us look at how you can do so.

How To Cancel My Chegg Subscription

There are many ways to cancel your subscription with Chegg; we’ll help you cancel it anyway. Follow our step-by-step guide.

Cancel Chegg Subscription On iPhone

You can use these steps to easily cancel Chegg’s study plan on your iPhone.

  • Open Settings on your iPhone.
  • Tap on your name (Apple ID) > Subscriptions.
  • Next, tap on Chegg Study, and finally, Cancel Subscription.

Cancel Chegg Subscription on Android

On your Android phone, you can follow these quite simple steps:

  • Go to the Google Play Store on your phone.
  • Tap on your profile icon > Payments and subscriptions.
  • Next, navigate to Subscriptions and select the Chegg app from the list.
  • Now, tap on the Cancel button.

Now, your active Chegg subscription will be canceled. You can go back and continue to use it when you want to.

Cancel Chegg Subscription On MacBook

If you want to cancel your Chegg Study pack on MacBook, follow these steps.

  • Go to the App Store on your Mac.
  • Click on your name. If you can’t see it, then you have to sign in.
  • Next, click on Account Settings.
  • Scroll down the page and navigate to the Manage section.
  • Now, click the blue Manage link given next to subscriptions.
  • Click the “Edit >” link given next to Chegg’s icon.
  • Finally, click Cancel Subscription to confirm your action.

Pause Chegg Subscription On Desktop

  • Open a tab on your web browser and visit
  • Click the Sign in with your login credentials.
  • After you are signed in successfully, click on the profile picture icon at the top right.
  • Next, click on My Account > Orders > See All.
  • Under the All Orders tab, you see the active subscriptions. Click on the Cancel Subscription link to cancel, or else click on the Pause subscription link to pause the service for a while.
  • On the next screen, you will be asked to Pause Subscription but click on I’d rather cancel to confirm cancellation request, or click on the Pause Subscription button, it’s your choice.
  • If you choose cancellation, you will be asked to select a reason “why are you canceling your Chegg study pack membership?” Select the right reason and click Continue.
  • Once you do this, you will see the message “All set! Your subscription will be canceled on date and time.”

Pause Chegg Subscription On Mobile

  • Open the browser on your phone.
  • Go to and log in to your Chegg account.
  • Tap on the profile photo at the right corner of the screen.
  • Next, tap on My Account.
  • Now, open the drop-down menu showing “Overview” at the top, and then select Orders.
  • Next, tap “Sell All.”
  • You get the options to Cancel or Pause subscription.
  • Choose whether what you prefer.
  • If you choose to cancel your membership, then choose the one reason for making your decision.
  • Finally, tap the Continue button.

Once you do this, your active subscription will be immediately canceled.

Besides these methods, you may also contact Chegg customer support or a customer service representative.

Cancel Chegg Subscription Over A Phone Call

The other way is to keep using Chegg until you have an active membership and don’t renew it at the next or end of your billing period. In this way, your existing plan would be automatically canceled.

You can dial +1 855-477-0177 or +1-855-440-1323 to cancel your Chegg subscription. Tell customer care your account details and answer their questions to get the refund within a few business days. They are available from 4 AM – 12 AM Pacific time (7 AM – 3 AM Eastern time).


Chegg is a very popular platform among the student community. It helps to solve queries and get help with projects, textbook rentals, homework, etc. Besides, you can also get tutored on the platform. But over a while, many cheap alternatives raised, and AI tools like chatGPT has disrupted its market with free services at zero cost. Thus nowadays many people are looking to cancel their Chegg membership.

Therefore, this article gives a complete guide on how to unsubscribe Chegg to help students. I hope this guide was helpful to you. Please share this article with your friends who may also find it useful. If you still need help from us, leave your comments below.

Frequently Asked Questions

How do I cancel my Chegg subscription?

People may subscribe Chegg through App Store, Play Store, or directly from their website. So, choose the right place to unsubscribe from their study plan.

Why can’t I cancel my Chegg subscription?

Before you cancel your subscription during the current billing cycle, make sure you have returned any textbooks taken.

Can you pause Chegg subscription?

Instead of canceling your subscription, you can pause it. Sometimes, it’s better to choose this option when you want to continue with them later.

How to delete my Chegg account?

You can delete your Chegg account once you have unsubscribed from the study plan and returned all the textbook rentals.

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