As an IT Professional, you might think that tech savvy is all you really need for a great job. However, that couldn’t be further from the truth. Most businesses need to know that you can handle pressure in a job setting and that you can communicate respectfully with superiors and team members. When you’re looking for a job or promotion, make sure you have the following skills as well as your technological prowess.
Skills for IT Pros Other Than Tech Savvy
An understanding of sales and marketing is particularly important if you’re in a small business or startup. You’ll often be required to wear multiple hats, and finding new clients may be one of those responsibilities.
You don’t necessarily need experience in sales, but an entrepreneurial attitude, competitive personality, flexibility, and people skills will help you make sales.
The ability to both talk and listen are invaluable for IT professionals. When explaining a situation or process to those who may not be tech savvy, you must explain in terms that they can understand. This means taking jargon and translating it into common English.
You’ll also need to listen to feedback. When someone suggests a way to improve, take their words to heart. The ability to listen means you’re constantly learning and maintaining a positive attitude that fosters growth in your skills.
You may be required to work in a team of other IT professionals or with other departments in a business. Either way, you must learn to collaborate. Agility and flexibility will be central to your success.
As you work together, you’ll practice strong communication and problem solving skills that will keep things running smoothly. Ultimately, you’re trying to avoid butting heads. If you disagree with someone, you’ll be able to work through it respectfully and calmly.
4. Basic Business Finance
You’ll be given a budget for a project, and if you don’t know how to stay within that budget, you’ll be in big trouble. A basic understanding of balance sheets, financial ratios, and cash flow statements will help you through this important business aspect.
You should also understand return on investment (ROI). It will help you recognize good business investments and whether or not certain processes will be worthwhile for the company. If you can save the company money because you know the way money works in regards to your IT projects, your job will be much more secure.
The ability to lead a group of IT professionals or even multi-department employees will be invaluable. There will be many opportunities for you to take charge while at work. An IT professional who also has skills for project management is much more valuable.
Being a good leader means leading by example. You’ll set the standard and expectations that others will be required to follow.
Stepping outside of your comfort zone as a tech savvy professional will make all the difference in whether or not you’re able to find, maintain, and rise up in a job. Begin practicing these skills now for job security and growth.