What is the Role of An Administrator in An Organization?

The role of an administrator is vital in any company and varies from organization to organization. However, the necessary skills or responsibilities are all the same in different organizations. One of an administrator’s most common and significant duties is to look after the business operations. For this, an administrator needs to have a good set of skills so that he/she can manage a team of people who can handle any situation within the organization. Excellent communication is one of the most important key ingredients for an administrator.

What is the Role of An Administrator in an Organization

Educational Qualification

It is important to know that an administrative role doesn’t require a doctorate or a resume bursting with glittery educational qualifications. Most employers look for a person who displays good common sense, leadership quality, a sense of ownership for their actions, and acceptable levels of literacy and numeracy. In the current age, excellent computer skills and communication abilities are almost indispensable.

Most importantly, if you love multitasking, this kind of job is uniquely suited to you. Some other skills that will help you succeed in this profession are:

  • A great team player
  • A desire to take the initiative
  • Ability to withstand pressure cooker situations
  • Organizational skills and a systematic approach to work
  • Good at juggling tasks and prioritizing
  • Attention to minute details

These skills are important because an administrator forms an inseparable part of an organization’s structure, ensuring proper and efficient management of its resources and people. He performs some of the primary functions, such as planning, budgeting, and organizing, in any company. A lack of quality in any of these is quite often detrimental to the company’s health.

Benefits to An Administrator

The biggest advantage while working as an administrator is that you get to work a myriad of tasks throughout the day daily. It is a highly satisfying process to work through so many tasks and complete them on time. Besides, you get to work in a cross-functional environment where you interact with a wide range of individuals at several levels, including the regular staff, clients, directors, and other administrators. It makes the job interesting and exciting. Since you have information about the various minute details of the organization, the company also treasures your presence and offers great compensatory benefits at all times.

People who excel at administrative functions are entrusted with greater responsibilities with time and move up to the highest positions on the organizational ladder. Many professionals use their administrative jobs as a springboard to achieve supervisory roles or other positions in management.

What’s the catch?

While such a job has unmatched benefits, there are times when you will find people taking your job for granted. People who do not have enough understanding of how a company works can’t possibly appreciate the effect your administration has on the smooth running of the organization. Besides, you will have to contend with a lesser salary than other professionals in mainstream departments like tech and the product, even for the same experience.

The Roles of An Administrator

A few of the most important roles of an administrator are:

Planning and Organizing

Planning is an administrator’s most vital task. He/she is responsible for planning long-term objectives that can help the organization reach its ultimate goal.

Moreover, executing these plans and achieving success is again a big responsibility. Professionals in the administrative department of any company need to analyze how, when, where, and with whom the plan should be made and executed accordingly. Organizing is, again, equally important, as it lets the administrator coordinate a business’s efforts to reach success.


So, after planning and organizing are done, the administrator begins direction, which is to be followed by all in the company. Leading the company’s employees to attain the organization’s main objective needs the amalgamation of resources and an effective support system. Interpersonal skills, the most commonly found talent among administrators, are essential as he/she needs to interact and deal with people with different personalities. Moreover, an efficient administrator will use the workforce’s potential to make the plan work as a set. It includes entrusting authority, accountability, and control to other administrative teams.


Staffing is another important role of an administrator. For this, complete knowledge about the company and understanding what it requires is very necessary. The administrator must interact and coordinate with other departments of the organization, including the human resource department. Not only the HR department but the admin department, too, actively take part in the recruitment and screening process. After the hiring process is done, the admin team should keenly appraise the progress of the new company member.


An efficient administrator is a liaison between employees and management. The admin team understands the needs of employees and management and plans accordingly to meet their demands. This helps maintain balance in the organization and also keeps a positive environment free from conflicts. An administrator’s sole responsibility is to take care of each individual’s expectations and performance.

The administration department is the backbone of the company. A skilled and efficient administrator is an asset to the organization. He/she is a link between the employees and the company’s management. Without an excellent team of admin department staff, an organization cannot run smoothly.

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