How to select a SaaS? If you are planning to open a new business, you will have a tough time navigating through the thousands of established B2B digital services available and choosing the “best tools” for your business that are available out there in the market.
Every business needs a different set of tools – accounting software, digital advertising, online booking and other collaborative platforms – the scope of software and digital tools in everyday operations is endless and these are essential if you want to run the business properly.
In order to acquire these digital services, you have two options: –
- There is software that you purchase, install, host, and operate within your system.
- There is, Software as a Service, popularly known as SaaS.
Choose Right SaaS
Unless you have ample time and IT expertise or if you have hired a team of IT experts to manage these complicated systems, SaaS is always the best option.
Even in Software as a Service, there are a number of products to choose from as each product is customized according to your business needs. Looking for the appropriate billing or accounting service for your business and zeroing in on the final product could take weeks of research.
To save on time, most managers and business owners rely on the recommendation of other people, when they are choosing the final product. More often than not, they end up choosing a product which does not suit your business needs and in the process, they waste their hard-earned money.
Thus, it is very important that you keep the following things in mind while choosing SaaS for your business: –
Functionality and Availability
The first step that you need to take is identify what services are absolutely essential for you and without which your business cannot survive. Once you have this priority list, you need to discuss with your SaaS partner if they can provide you with these services.
Secondly, no matter how much you ponder over the functionality and usefulness of a SaaS product, you will understand its pros and cons only when you use it for a substantial period of time. Nowadays, developers and providers of SaaS services understand this and are ready to provide demos or trial versions of their software; so that you can be sure that you are selecting the right product for your company.
Before going for the demo of the SaaS product, you need to keep the following things in mind: –
- Size of your company
- Number of employees that will be using the Software as a Service
- Type of support that the SaaS provides
- Whether any external partners (such as an accountant or distribution partner), will also access these software and systems.
Security and Durability
If we are outsourcing the IT needs of a business to an external SaaS provider, not only is the security of the business’ own data at stake, but also the security data a company shares with its partners and customers. Thus, security of data is the prime factor which needs to be considered when choosing a SaaS provider for your business.
The deciding factors when zeroing in on SaaS services from a security point of view should be: –
- Type of security
- Extent of security
In the past, there has been news of security and privacy leaks by major SaaS providers which have resulted in losses amounting to millions of dollars for the business owners. Access security is another hot topic which needs to be considered when selecting SaaS.
There could be a host of other issues as well which could disrupt you from getting the desired SaaS services. Many of these issues are beyond your control. Some of these issues could be: –
- If a SaaS that a company has been using goes out of business.
- If the service is discontinued (there could be multiple reasons for this).
- The SaaS files for bankruptcy.
Protection from unexpected interruption
In such stressful times, there is a service known as source code escrow which can take care of all your problems. This amazing service protects your software, data, source code, and other necessary documentation from any unexpected or permanent interruption from the Software as a Service vendor.
If you follow these tips and guidelines, it is guaranteed that your business will not only find the appropriate software and digital services, but your business will be secure against any sort of interruptions and you will be able to operate your business smoothly.